RETURNS & EXCHANGE

Returns & Exchanges

How Can i return products ?

If for any reason you are not completely satisfied with your purchase, you can return the product within 14 days of receiving it for a refund or for a size/color exchange (if available). 

PLEASE DO NOT RETURN AN ITEM WITHOUT GETTING A RETURN AUTHORIZATION (RA) NUMBER. STELVIO COLLECTION CANNOT ACCEPT RETURNED MERCHANDISE WITHOUT AN RA.

RETURN AUTHORIZATION (RA)

Please fill out the form above or email returns@stelviocollection.com  to request a Return Authorization (RA). Unfortunately, we cannot accept returned merchandise without an RA.

All returns must be in perfect condition and include all original tags (attached) as well as manufacturers packaging.

Should a customer purchase two shirts of different sizes, exceeding a total of 100€ to qualify for free shipping, and subsequently returns one of the items, the initially waived shipping costs will be deducted. This measure is essential to ensure the efficiency and sustainability of our service.

Costs for size changes or returns, due to high transportation costs, are borne by the customer when outside the European Union.

How can i get a refund?

Credit card refunds are credited back to the card used for the original purchase. Refunds are issued as soon as Stelvio Collection has fully processed the return and received the returned goods. This can take up to 15 business days.

Where to return?

Please use the shipping method of your choice to return your package to Stelvio Collection.

Return shipping costs and other incidental fees are the sole responsibility of the customer when the customer is residing outside the European Union.

When you finish the online or guest procedure, send the parcel to:

CELSO SPORT

VIA VALLECETTA 5

23032 BORMIO SO

ITALY

 If you have any questions, please contact our customer service.